Yansh Systems
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Government & public sector

Citizen services that feel like a good private-sector app.

From citizen portals and digital-identity integration to e-procurement, records digitization and sovereign-cloud landing zones — we build public services that respect a citizen's time and a treasury's rupee in equal measure.

The problem we solve

Public services are built once every fifteen years and expected to feel new every day.

Most departments we work with sit on decade-old portals, siloed departmental databases, and mobile experiences that were tacked on for a launch photograph. Citizens end up standing in queues that a good API and a well-designed screen could have deleted.

We modernize public-facing services on sovereign infrastructure, connect them to identity and payment rails, and design them for the citizen using them , not the org chart behind them.

  • Sovereign by design. Data resident within jurisdiction, on empanelled cloud or on-premise.
  • Interoperable and open. Native support for Aadhaar, DigiLocker, ONDC, e-KYC and API Setu.
  • Inclusive by default. Multi-language, low-bandwidth and WCAG 2.2 AA accessible from day one.
yansh.systems / control
99.98%Uptime
4.7xDeploys/wk
-38%Cost
Deploy pipelinegreen
Security scansgreen
SLO burn ratehealthy
MeitY · STQC · ISO 27001
Solutions we build

Reference platforms for eight public-sector use-cases.

Citizen service portals

Unified service catalogues, applications, payments and status tracking.

Digital identity integration

Aadhaar, DigiLocker and e-KYC flows with consent and audit built in.

GovTech mobile apps

Offline-tolerant, multi-language citizen apps for field and home use.

e-Procurement

Tender publication, bidding, reverse auctions and contract-management tools.

Grievance & case management

Ticket routing, SLA tracking and citizen-communication workflows.

Records digitization

Scan, OCR, classify and archive legacy paper records into searchable stores.

Sovereign cloud landing zones

Empanelled cloud foundations with policy, security and cost guardrails.

GIS & spatial platforms

Land-record, urban-planning and utility-mapping stacks on open GIS.

Services we bring

Every capability, tuned for government.

Impact

The numbers our public-sector clients quote back at us.

62%
Faster service-turnaround times
10M+
Citizen accounts served
24
Languages supported natively
99.95%
Citizen-portal availability
yansh.systems / control
99.98%Uptime
4.7xDeploys/wk
-38%Cost
Deploy pipelinegreen
Security scansgreen
SLO burn ratehealthy
Case example
In the field

A state department that consolidated 41 services onto a single citizen app.

A state government asked us to bring 41 department-run services under one identity and one experience. We built a unified portal and mobile app on empanelled sovereign cloud, integrated with Aadhaar and DigiLocker, and rolled out district by district over 30 weeks.

  • Single sign-on for 12 million citizens. One identity across every state service.
  • Available in 8 languages. Including full script and text-to-speech support.
  • Service turnaround down 62%. Physical queue-time reduced from days to minutes.
Our citizen NPS moved into positive territory for the first time in the department's history. When people write in now, it is usually to thank the officer, not complain about the queue.
Sunita Bhattacharya, IASSecretary, State Department of Citizen Services

Rolling out a citizen service or modernizing a department stack?

Book a 30-minute call with one of our public-sector principals. We'll bring peer references, a compliance view and a starting architecture.